Don’t Change, Integrate.

Here’s a scenario that may sound familiar to you:

You’ve invested a lot of time searching for, testing, choosing and implementing your ERP; training your people to use it; and it’s doing a pretty good job for you on the shop floor. However, your business office really prefers the payroll tool they were using before and they don’t want to change even though the new ERP includes payroll functionality. There are some other shortcomings – it’s lacking in CRM and time & attendance functionality, but the gaps aren’t large enough to make you want to change your entire ERP at this stage. It makes more sense for you to look at other tools that you can add to fill those gaps and let the business office keep the payroll tool they love. After all, everyone wants to get paid, right?

So now you have several separate systems – your ERP, payroll, CRM and Time & Attendance. Oh, and there’s that other home-grown tool your IT department created to fill a gap in shipping, so technically you have four systems.

It would be really great if data could pass from your ERP and that home grown shipping tool to your CRM so customer service could check on the status of an order without needing to get up and go to the shop floor. It would also be great if you could pull customer data and order information into your ERP from CRM so you don’t have to maintain two databases.

The same is true of your other systems – it would save a lot of time and eliminate a lot of errors if only your separate software pieces would be integrated. In a previous blog we talked about how your business can benefit from system integration.

We want to help you integrate your disparate systems so you don’t have to change your ERP – starting that cycle of search, test, implement, train all over again. To paraphrase the old BASF ad,

Don’t Change, Integrate.

We don’t make your software, we make your software work better for you.